{"id":43449,"date":"2023-10-23T11:37:41","date_gmt":"2023-10-23T14:37:41","guid":{"rendered":"https:\/\/evertectrends.dev.creativetm.co\/?p=43449"},"modified":"2024-07-04T14:41:01","modified_gmt":"2024-07-04T17:41:01","slug":"inteligencia-artificial-recuperacao-de-credito","status":"publish","type":"post","link":"https:\/\/evertectrends.dev.creativetm.co\/pt-br\/inteligencia-artificial-recuperacao-de-credito\/","title":{"rendered":"Intelig\u00eancia Artificial na recupera\u00e7\u00e3o de cr\u00e9dito: quais as possibilidades?"},"content":{"rendered":"\n

A gest\u00e3o de cobran\u00e7as representa um processo dif\u00edcil para muitas empresas. E, com os \u00edndices de inadimpl\u00eancia seguindo em alta no Brasil, recuperar d\u00favidas em atraso se tornou um problema ainda mais desafiador. Por isso, muitos gestores est\u00e3o adotando mecanismos visando superar esse cen\u00e1rio e o uso da Intelig\u00eancia Artificial<\/a> na recupera\u00e7\u00e3o de cr\u00e9dito<\/strong> \u00e9 um deles.<\/span><\/p>\n

Integrar solu\u00e7\u00f5es tecnol\u00f3gicas baseadas em IA ao processo de cobran\u00e7a<\/a> surge como uma solu\u00e7\u00e3o cujos resultados repercutem diretamente na lucratividade e desenvolvimento das empresas credoras. Mas, esses n\u00e3o s\u00e3o os \u00fanicos benef\u00edcios de contar com a IA na recupera\u00e7\u00e3o de cr\u00e9dito<\/strong>.<\/span><\/p>\n

Acompanhe conosco essa leitura e veja quais outros ganhos o uso da Intelig\u00eancia Artificial na recupera\u00e7\u00e3o de cr\u00e9dito pode oferecer. Confira!<\/span><\/p>\n

Benef\u00edcios da Intelig\u00eancia Artificial na recupera\u00e7\u00e3o de cr\u00e9dito<\/span><\/h2>\n

Em meio a um cen\u00e1rio com mais de <\/span>71 milh\u00f5es de consumidores inadimplentes<\/span><\/a> e R$ 340,6 bilh\u00f5es de d\u00edvidas negativas, poder contar com a tecnologia de IA para auxiliar no processo de negocia\u00e7\u00e3o de inadimpl\u00eancias<\/strong> faz toda a diferen\u00e7a. Entre as vantagens que essa inova\u00e7\u00e3o pode oferecer em rela\u00e7\u00e3o a recupera\u00e7\u00e3o de cr\u00e9dito, est\u00e3o:<\/span><\/p>\n

Potencializa o atendimento<\/span><\/h3>\n

Sua empresa pode integrar chatbots<\/em> e assistentes virtuais baseados em IA aos canais de comunica\u00e7\u00e3o como e-mails ou apps de mensagem. Assim, ficar\u00e1 mais f\u00e1cil enviar lembretes sobre prazos, informa\u00e7\u00f5es sobre d\u00edvidas e at\u00e9 oferecer op\u00e7\u00f5es de pagamento ou acordos.<\/span><\/p>\n

Essas tecnologias tamb\u00e9m podem ser alimentadas e treinadas para compreender o contexto e adaptar as respostas conforme a necessidade de cada cliente.\u00a0<\/span><\/p>\n

Desse modo, \u00e9 poss\u00edvel garantir uma experi\u00eancia no atendimento mais satisfat\u00f3ria, a partir de uma comunica\u00e7\u00e3o instant\u00e2nea e personalizada. Algo que, sem d\u00favidas, aumentar\u00e1 as chances de sucesso no processo de recupera\u00e7\u00e3o de cr\u00e9dito<\/strong>.<\/span><\/p>\n

Define melhores estrat\u00e9gias de cobran\u00e7a<\/span><\/h3>\n

A partir de tecnologias como <\/span>machine learning<\/span><\/i> (aprendizado de m\u00e1quina), as solu\u00e7\u00f5es de IA conseguem enorme volume de dados. Desde hist\u00f3rico de pagamentos, at\u00e9 as intera\u00e7\u00f5es com os clientes.<\/span><\/p>\n

Isso contribui para identificar certos padr\u00f5es e tend\u00eancias, gerando insights valores para ado\u00e7\u00e3o de estrat\u00e9gias para recupera\u00e7\u00e3o de cr\u00e9dito<\/strong> mais efetivas.\u00a0<\/span><\/p>\n

Al\u00e9m disso, com essas informa\u00e7\u00f5es \u00e9 poss\u00edvel definir n\u00e3o s\u00f3 a melhor abordagem, mas o momento ideal e os canais de contato para uma negocia\u00e7\u00e3o com maior potencial de sucesso.<\/span><\/p>\n

Promove maior economia de tempo e recursos<\/span><\/h3>\n

Outro ganho que a Intelig\u00eancia artificial na recupera\u00e7\u00e3o de cr\u00e9dito oferece est\u00e1 no ganho de tempo e recursos.\u00a0<\/span><\/p>\n

Quando combinada a outras tecnologias, como RPA<\/strong> (Robotic Process Autmation), a IA desenvolve solu\u00e7\u00f5es avan\u00e7adas para automa\u00e7\u00e3o de tarefas repetitivas e de baixa complexidade.<\/span><\/p>\n

Desse modo, opera\u00e7\u00f5es envolvendo coleta e processamento de dados na gest\u00e3o de cobran\u00e7as podem ser feitos com mais agilidade. Consequentemente, isso se traduz em maior ganho tempo e economia de custos envolvidos nesse processo.<\/span><\/p>\n

N\u00e3o h\u00e1 d\u00favidas de que a Intelig\u00eancia Artificial na recupera\u00e7\u00e3o de cr\u00e9dito pode oferecer in\u00fameros benef\u00edcios. Mas, para implementar uma estrat\u00e9gia bem-sucedida \u00e9 preciso contar com ferramentas<\/a> que viabilizam a integra\u00e7\u00e3o dessa tecnologia ao seu processo de cobran\u00e7a.<\/span><\/p>\n

A QuiteJ\u00e1<\/strong> \u00e9 uma plataforma que transforma a experi\u00eancia na recupera\u00e7\u00e3o de cr\u00e9dito atrav\u00e9s da tecnologia. Juntamente com seu Hub centralizado de comunica\u00e7\u00e3o digital, a MeLembre<\/strong>, essa solu\u00e7\u00e3o oferece uma r\u00e9gua de comunica\u00e7\u00e3o evolutiva que simplifica a comunica\u00e7\u00e3o com os clientes inadimplentes.<\/span><\/p>\n

Se sua empresa est\u00e1 com dificuldades na recupera\u00e7\u00e3o de d\u00edvidas<\/strong>, a QuiteJ\u00e1 pode te ajudar tornando as negocia\u00e7\u00f5es mais \u00e1geis e eficientes atrav\u00e9s da inova\u00e7\u00e3o. Entre em contato com a gente e obtenha mais informa\u00e7\u00f5es<\/a>!<\/span><\/p>\n

\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":9,"featured_media":43450,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[998],"tags":[612,14,342,351,8],"class_list":["post-43449","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tech-e-trends","tag-credito","tag-mercado-financeiro-2","tag-quiteja","tag-recuperacao-de-credito","tag-tecnologia"],"yoast_head":"\nIntelig\u00eancia Artificial na recupera\u00e7\u00e3o de cr\u00e9dito: quais as possibilidades? - Evertec Trends<\/title>\n<meta name=\"description\" content=\"As tend\u00eancias de tecnologia para inovar com estrat\u00e9gia A gest\u00e3o de cobran\u00e7as representa um processo dif\u00edcil para muitas empresas. 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